How long will it take for my purchase to arrive?
Each outfit is made to order so please allow 6-8 weeks for the piece to arrive. Need to find an outfit at the last minute? Contact us at firstname.lastname@example.org.
Do you take custom orders?
For any custom orders, please email email@example.com.
What is a sample piece?
Our samples pieces, which you will find discounted, are the pieces we use in our showroom for customers to feel and try on. They are discounted because there may be slight wear and tear on outfits from the trials. However, any wear and tear is minor - we do not sell pieces that have major damages to them.
What if I am unsure about my size?
We recommend ordering a larger size to allow for alterations from your local tailor. We also leave a margin to allow for alterations.
What are your shipping fees?
Shipping is complimentary for all orders over $100. Otherwise, we charge a $20 flat fee to ship anywhere in the United States. International shipping varies by location.
Do you ship internationally?
Yes! If you live outside of the US and see a Sani outfit that you love, email us at firstname.lastname@example.org.
What is your return/exchange policy?
Due to the made-to-order nature of our garments, we are not able to accept returns or exchanges. All sales are final. In extreme circumstances, please email email@example.com within 5 days of receiving your order and we will be happy to evaluate the situation.
Are the colors of products shown on the website accurate?
While we try our best to display the color as accurately as possible, the color on the screen may be slightly different than that of the actual outfit.
Will I get a similar fabric for my design if the original fabric is not available?
We look for the most similar fabric on the market, but cannot guarantee the same fabric. Except in special cases, we ask our customers to rely on our judgment on which fabric we choose to substitute.
Where are your clothes made?
All of our clothes are proudly made in India in a factory that supports fair wages and ethical working conditions.